New Certification Tracking System – How-To Tutorials

Pre-Existing Account Login

Applicant Registration, Password Reset and Login Verification


Webinar Recordings

If you were unable to attend the live session, you may view the recorded webinars below.

This webinar provides an overview of the new certification tracking system, including the application process, employer portal, training provider portal, and key features designed to support Child Welfare certification.

Child Welfare Webinar FCB Introduction – New Database System – July 2026

This webinar introduces the Training Provider Portal, including its purpose and an overview of the system portals. It demonstrates how to log in, add training provider members, and create training rosters.

Child Welfare Training Provider Portal Demonstration – August 2026

This webinar introduces the Employer Portal, including its purpose and an overview of the system portals. It demonstrates how to log in, add staff members, manage your employees, verify employment, and pay outstanding payment requests.

Employer Portal Demonstration – August 2026


Questions & Answers

We have also included a Questions & Answers (Q&A) document that contains responses to the questions submitted during and following the live webinar. We encourage you to review this document, as it provides additional clarification on many of the topics discussed in the presentation.

Download the Child Welfare Webinar Questions & Answers (PDF)

If you have any questions after viewing the webinar, please contact the Florida Certification Board at 850-222-6314 or admin_assist@flcertificationboard.org.