The FCB is committed to protecting the public by providing a process to identify and respond to allegations of unethical or unprofessional behavior by certified individuals or certification applicants. The FCB accepts complaints against certification applicants and certified professionals, investigates these complaints, and acts on findings of ethical or professional misconduct in accordance with the policies and procedures detailed in the FCB Code of Ethical and Professional Conduct.
FCB ethics investigators hold national certification from the Council on Licensure, Enforcement, and Regulation (CLEAR), and the disciplinary procedures are in alignment with Chapter 120 of the Florida Statutes.
File a Complaint:
The FCB accepts complaints from anyone with direct knowledge of the alleged conduct. Anonymous complaints are not accepted. Please call the FCB if you have questions about whether to file a complaint.
Complaints must include:
- Name and contact details of the reporter/complainant
- Name and contact details of the subject of the complaint
- A detailed description of the alleged misconduct and supporting documentation*
- Names and contact details of others involved/can provide input
*Be sure to redact all confidential information from the complaint before submitting it to the FCB.
Download the Ethics Case: Complaint Form.
Respond to a Complaint:
All subjects must submit a written response to the allegations within 20 business days of receiving the notice of investigation. Failure to respond in a timely manner is viewed as an admission of guilt, and discipline will reflect such.
If your response to an ethical complaint requires the FCB to access confidential information, please download and complete the FCB Authorization to Release Information Form.
Download the Ethics Case: Respondent Form.
Appeal Disciplinary Sanctions:
Disciplined candidates and professionals may appeal disciplinary sanctions if (1) due process was not followed or (2) there is additional information that was not available at the time the case was reviewed for action by the ethics committee. If you do not respond to the initial notification of investigation, you cannot appeal the resulting discipline.